ANTARCTIQUE ORDER BOOK REOPENING
Watches and Wonders 2023 is fast approaching, and with the show also comes the reopening of our Antarctique order book. To do so, we have chosen the best possible date. What other day could it be but April 1st…?
No, this is not an April Fools’ prank… On Saturday, April 1st at 3p.m. CET we will start again taking orders for our Antarctique collection.
The current models of the Passage de Drake and Passage de Drake S line will be available, but also the new models we will present between March 27 and April 2 at Watches and Wonders, first of all the Antarctique Titanium Dark Sector.
We will accept orders from end customers and collectors for a limited quantity of pieces, with deliveries starting in January 2025. Why such a long wait? Because to be fair to those who have believed in us and supported us in the early days, this year and in 2024 we will focus on fulfilling existing orders as fairly as possible, with a “FIFO” (“first in, first out”) approach. Please check the FAQ below for details on how to order directly from our website.
If you have a Czapek trusted dealer near you, please do not hesitate to contact them. In fact, you can also order your Antarctique timepiece from our international retailers.
Here is a short video of our CEO Xavier de Roquemaurel announcing our “D-Day”:
On Monday, March 27, we will be “revealing” (it really has to be said, and you will understand why) the other new Watches and Wonders 2023 releases. Don’t forget to check out Czapek’s social media pages and our website to find them out and… Stay tuned!
FREQUENTLY ASKED QUESTIONS:
Will you be opening the books for an undetermined number of watches this year?
No, a total of 335 Antarctique models will be sold online during this order book reopening.
How many watches will be produced by Czapek this year?
We have planned to make between 800 and 1000 watches this year. Priority will be given to orders already taken in 2022.
How can I make an order?
Models of the Antarctique collection will be available to buy at Czapek.com, and at the brand’s official retailer network.
How will it work if I buy online?
You will be able to order models of the Antarctique collection online on April 1st at 3pm CET through our different dedicated pages.
No orders can be taken from WhatsApp or phone. Orders can be taken by email only if an attempt has been made online and the order could not get through because of technical problems. In case of such problems an email must be sent to [email protected]. We will then reserve you one piece for 24 hours in order to help you.
Do I need to pay a deposit to place my order?
To order your watch, a deposit representing approximately 30% of the final price is required to confirm your interest. As soon as your deposit is executed, we will send you an advance payment receipt and an order confirmation. It is your responsibility to review the order confirmation. If you have any questions or concerns or if an order confirmation does not reflect your intentions, you should contact us at [email protected] without delay.
It can take up to 72 hours (3 days) to process an order and for the customer to receive its order confirmation. However, you will receive a Stripe payment confirmation within 24 hours.
I do have questions about my order. How can I contact you?
If you have questions regarding orders please contact us by email only at [email protected]. It might take up to 72 hours to get an answer. We will answer questions based on the request urgency level.
How will the pieces be allocated:
We will allocate pieces on a FIFO(first in first out) basis mostly.
Can I buy the same model twice or more?
Yes, but no.. If it is for your best friend or beloved one it is ok but try not to exaggerate. We will do our very best to avoid flippers and grey market buyers. Czapek has the right, according to its Terms & Conditions, to refuse and cancel any order placed, without any justification. Deposit will then be fully refunded, and clients concerned notified by email.
Are the prices including taxes or shipping costs:
No, the relevant prices are our international prices in CHF and do not include any taxes.
In case your purchase is delivered in another country than Switzerland, you might be requested by your country’s customs authorities to pay local VAT or/and other taxes before delivery can occur. This is usually collected by our carrier during the importation process but also by your country authorities.
For US customers, an additional 3% is added to the total amount to cover the cost for US importation duties, directly paid by Czapek.
Shipping and insurance are included in the price.
The model that I like is sold out. Do you have a waiting list?
If the model is sold out, you can send us an email to [email protected] to be placed on a cancellation list. In case of cancellation, we will contact customers on a FIFO basis.
When will I be delivered?
First deliveries will start in 2025. Within 7 months of the Order Confirmation Date and at least 6 months before your manufacturing date we will inform you about the tentative manufacturing date that we have allocated to your order.
Your manufacturing date is the date we proceed to the final encasing of your watch. It will be stated in your timepiece passport (the ID card for a watch, to prove its authenticity, record services and repairs but serves also as a warranty card). Once this operation is completed, your watch will be tested for a couple of weeks. Therefore, you can expect a delivery 3 to 4 weeks after your manufacturing date.
Will the price of my watch be established when I place an order or at the time of delivery?
The price of your timepiece is fixed when you place your order and will not be modified afterwards.
Will I find a model at my local AD or better to order via Czapek.com?
If you have a local AD, we advise you to order through them and contact them to show your interest.
What if I’d like to try the watch on before I place my order?
This will be sadly hardly possible. However, we will do our best to have some exhibition-only timepieces at our official retailer network and agents during 2023 and 2024. Czapek will be present at other watch salons too, including the Geneva Watch Days, Watch Time New York, etc.
I placed an order, but I changed my mind, and I would like to cancel my order. What are the modalities?
Should you change your mind and cancel your order within 14 days, we will refund the full amount.
If you decide to cancel your order later, part of your deposit will no longer be refundable according to the following scale:
After 14 days, your deposit minus 10% and inherent banking fees is refunded.
6 months before your manufacturing date: 50% of your deposit minus inherent banking fees is refunded.
3 months before your manufacturing date: your deposit is forfeited.
To cancel your order, you must contact us at [email protected].